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Computer Telephony - Host Interface Link The Cerato ME/LE digital platform merges voice communications and information processing technologies to provide a powerful platform for integrated switch-computer applications. Applications can be created that link the public telephone network with computing environments involving host computer systems, Local Area Networks (LANs), or individual workstations. The system can also be linked with other Cerato ME/LE systems to provide sophisticated switching capabilities needed for advanced, large scale, distributed call processing applications. |
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Customer support, telemarketing, operator services, and enhanced services provisioning are just a few of the applications developed using the Host Interface Link (HIL). HIL supports redundant configurations to help insure uninterrupted service. HIL functions through serial or LAN interfaces. Complex applications are easily developed using the extensive HIL profile library.
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