A Teltronics solution for the scalable, enterprise industry offers benefits at the user and infrastructure level.
Voice Communications Solutions - We offer customers a choice of deployment options, with a full suite of applications for revenue generating opportunities while delivering costs reductions. With the 20-20 switching system or the Cerato ME/LE system, businesses can choose to IP-enable their existing communication system, optimizing their current infrastructure investment or they can opt in for a pure IP solution, Cerato IP (Cypreon). All solutions help reduce infrastructure costs. Multiple site organizations can also operate as one with the networking capabilities available.
Contact Center Solutions - Large enterprises can extend the full functionality of Teltronics' Contact Center Management product to agents anywhere providing a seamless experience for customers and suppliers - resulting in lower operating costs and increased employee retention.
Network Management Solutions - The Intelligent Service Level Management products - IRISnGEN and SEBea - provide cost effective solutions to the enterprise market. Large organizations can monitor or maintain their own systems and network infrastructure. The SEBea provides monitoring, fault correction and management for individual network segments. Only alarms deemed critical to the mission are forwarded to IRISnGEN thus reducing network traffic by eliminating minor alarm and status traffic. IRISnGEN alerts support personnel and provides transparent and secure access to the failing component.
Teltronics' enterprise solutions help successfully implement every component of your organization's communications infrastructure.
