- Operator Services
- Both live and automated
- Collect
- 3rd Party Toll
- Person to Person
- Busy Line Verification
- Emergency Interrupt
- Calling Card
- Travel / Banking
- Prepaid Calling
- Telecommunications Relay Service for the Deaf
- Agents translate spoken word to typed text for the hearing impaired
- Directory Assistance (DA)
- Answering Service
- Intelligent Routing
- Dealer Locator
- Follow-me/ Find-me
- Service Center by Time of Day
- 800 to POTS number
- Contact Centers
- Sophisticated Skills Based Routing
- Remote Operators
- Release-link-trunking between centers
- International Call Back
- To groom circuits for specialized applications under computer control; conference bridges, Interactive Voice Response (IVR) units, predictive dialers, etc.
Network Management Services - The
Intelligent Service Level Management products - IRISnGEN and SEBea - are especially attractive for local interconnect and other telecom service companies who provide or service telephone or data systems for hundreds or thousands of non-related, non-connected customers. The SEBea's ability to be located at each customer location and to report critical alarms to the IRISnGEN via the PSTN makes implementation simple and cost effective.
As a service provider in today's volatile economic climate, you must focus on your business strategies for attracting customers, boosting revenues, containing costs, and maintaining efficient service levels. Teltronics is delivering the technologies that enable service providers to succeed in the new, data-centric world. Communications Solutions - The Cerato ME/LE platform with the host interface link (HIL) merges voice communications and information processing technologies to provide a powerful platform for integrated switch-computer applications. 
