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Intelligent Service Level Management Support
Support Options for IRISnGEN and NET-PATH Teltronics offers consolidated contract maintenance services for IRISnGEN and SEB units. Maintenance on the IRISnGEN system includes maintenance on all SEB units configured on the system. For specific details on the IRISnGEN maintenance program including pricing, consult the IRISnGEN Price Book or contact your Regional Sales Manager.
 
 
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All IRISnGEN modules come with a ninety day warranty. Maintenance is not included in the purchase price. Customers must purchase maintenance coverage in order to receive Help Desk Support. IRISnGEN maintenance includes support for SEB units. The table below lists the options that may be selected for yearly contracts. You may also select Additional iSLM Support Options or Other Support Services.

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1.800.434.8358
Type of contract
Item Number
Description
Yearly Maintenance Contracts IRISNG7X24MAINT 7-day / 24-hour maintenance for 12 months
IRISNGSTDMAINT Weekdays 8:00 a.m. to 5:00 p.m. Eastern Time for 12 months
Ask A Question
For More Information call
1.800.434.8358
 
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