Intelligent Service Level Monitoring (iSLM) with Teltronics NimBUS
NimBUS, the next-generation of Service Level Management (SLM), offers an integrated combination of advanced functionality, extensive infrastructure coverage and unprecedented ease-of-use and speed of deployment. It provides unparalleled efficiency and scalability to address virtually any monitoring requirement—whether for an emerging company looking to monitor a few servers, a Managed Service Provider (MSP) managing several network operations centers (NOCs), or a Fortune 100 enterprise looking to monitor critical business applications and systems.
Scalable, Comprehensive Service Level Management
NimBUS offers scalable, reliable solutions for managing critical IT resources—including a wide range of application servers, web servers, databases, and network devices. Performance thresholding and real-time alerting and reporting enable resolution of issues before Service Level Agreements (SLAs) are breached, ensuring business applications and services are always available and operating at peak performance.
Customizable web-based dashboards provide easy to access and easy to analyze views of real-time status for critical business applications and IT infrastructure. Through a flexible, customizable interface, organizations can create dashboards based on user defined roles and responsibilities to meet the specific needs of executives, operational managers and administrators.
Reap the Benefits of End-to-End Performance Management
In this hands-on five-day overview course, participants learn to install, configure and maintain the NimBUS solution (including the NimBUS Manager, hub, dashboard server, robots and probes), define Service Level Agreements (SLAs), and set up user-specific Dashboards. Extensive case studies provide practical, real-world application of the skills and concepts presented in class.
Skills Taught
- Installation, configuration and maintenance of your NimBUS solution, including deployment in large enterprise and managed service environments
- Ongoing product administration
- Creation and use of Service Level Agreements (SLAs) & dashboards
- Report generation (real-time and historical/trending)
- Identification of trends, pending SLA breaches, etc. to aid in proactively responding before such impairments negatively impact end users/customers
- Advanced automation & escalation strategies
Who Should Attend
This introductory course is intended for Systems Administrators and IT professionals responsible for installing, configuring and maintaining the NimBUS solution and/or responsible for performance management using the NimBUS solution.
The following courses are available. Click the name of the course to see a detailed description:
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