IRISnGEN, a sophisticated alarms management tool, gives single-point visibility and control of all monitored systems. Critical data displayed instantly on-screen identifies trouble areas and faulty equipment. Problems can often be corrected remotely, avoiding costly site visits. When on-site service is required, technicians arrive with exactly the information they need to take immediate corrective action. Response time and maintenance costs are reduced.
In addition to the basic alarms module, optional feature packages include alarm escalation, correlation, forwarding, enhanced faxing, terminal emulation, hierarchy, generic data output and Ad-hoc report generation. Teltronics offers a full suite of services for IRISnGEN including installation, training and maintenance.
Combined with the family of intelligent agents, IRISnGEN provides a totally integrated alarm management system. Regardless of the type of device you wish to monitor - a legacy PBX or IVR, network element with an SNMP agent, or a contact closure device such as a fire alarm or door sensor - IRISnGEN and the family of agents provide the ideal solution. 
