Join our winning team today
Our partner program is one of the best in the industry. We constantly find ways to give your business a competitive edge.
Phenomenal Customer Care
The value Teltronics holds for our partners and customers is clearly reflected in our technical support operations.
No charge support is offered by a technical support team with over 50 years of combined product knowledge and support experience.
We are proud of average hold times of less than 3 minutes. Emergency after hours support is still offered on a 24 x 7 basis and maintains a 15 minute response time.
Some of our customers have said...
Mike Rossi
We have been pleased with the quality and on-time performance of the projects Teltronics has undertaken and completed on our behalf. I would certainly recommend Teltronics to other organizations.
Global Telecommunication Manager for WWRD
Nick Williams
We've relied on Teltronics Semplice OMNIWorks Contact Center solution over the years to provide us the highest quality customer satisfaction while helping reduce operating costs, boost agent productivity and increase revenues. The latest version (6) affords our company the ability to queue emails in addition to calls, and have remote workers with IP Telephony, allowing us to optimise our contact center operations.
General Manager, Orbital Response
Kevin McGarry
"This is why I stay with Teltronics and continue to push your products for all my monitoring needs - It is people like you, your TAC assist groups, contracts and just everybody in general - the whole Teltronics team!! You rarely find this kind of service from a vendor and I have been fortunate to be associated with the Teltronics organization for the past 10 years. I just want to say 'Thanks Again' for making my job easy to do business with you!"
Sr. Support Services Manager, Black Box Network Services
