The power of Pure SIP with the flexibility to support legacy trunks, robust applications and a sleek, ergonomic SIP phone family.
VCse 500's open hardware and software architectures seamlessly integrate with existing corporate infrastructures and will grow to 500 users. Built-in to its native architecture is 100% pure SIP support in the form of SIP-based handsets, SIP trunks and SIP integrations to endpoints such as SIP network cameras, intercoms and paging speakers. If you're still using analog or digital trunks, no problem. VCSe 500 offers seamless connectivity to legacy trunks through analog and digital gateways. And, there's no need to worry about those pesky DSP resources or DSP cards. All of that is native to the gateway core architecture and requires no cards or administration. How's that for pure and simple?! Existing VCSe 100 customers growing into the VCSe 500 platform, will do so with no "forklift" or throw away costs!Quick Facts
Business Size: Small, Medium
Sample Solutions: Hospitality, Education, Contact Center
Industry Recommendations
In addition to all of the industries listed for the VCSe 100 platform, the following is a brief list of industries in which our VCSe 500 customers belong:Solution Recommendations 1
VCSe 500 is a perfect solution for these business needs as well as many others.| Hospitality | Integrations into most Property Management Systems (PMS) and inclusion of the Arcata Vision Video phone make this combination a home run with guests. |
| Education | VCSe 500 and our very own AMPLIFI Intercom, Paging and Notification solution are a must have for any educational institution desiring to take advantage of the cost-savings associated with VoIP and SIP. The VCSe 500 will support a combined total of up to 500 phones, intercoms and paging speakers. |
| Contact Center | Streamlining your business using accurate call flows increases customer satisfaction and profitability. Just because you're a "small business" doesn't mean you can't use the same tools as large enterprises and still keep within your budget. |
VCSe 500 Gateways
Unless you are using a Teltronics Certified ITSP (check here for the list of certifications) for SIP trunking, you will need to utilize a VCSe 500 Analog or VCSe 500 Digital gateway device – depending on the types of trunks in use for your organization. VCSe 500 Analog Gateway (AGW)
The VCSe 500 Analog Gateway (AGW) connects the VCSe 500 to traditional analog trunks and telephone devices. The AGW comes equipped with 4 analog trunk ports and 8 analog station ports.
The VCSe 500 Analog Gateway (AGW) connects the VCSe 500 to traditional analog trunks and telephone devices. The AGW comes equipped with 4 analog trunk ports and 8 analog station ports.
VCSe 500 Digital Gateway (DGW)
The VCSe 500 Digital Gateway (DGW) connects the VCSe 500 to digital trunks through a single span that supports T1/E1 and PRI. A variety of PRI and CAS protocols are supported.
The VCSe 500 Digital Gateway (DGW) connects the VCSe 500 to digital trunks through a single span that supports T1/E1 and PRI. A variety of PRI and CAS protocols are supported.
VCSe 500 Endpoints
The simplicity of the VCSe Communication Server family is further supported by the Teltronics Arcata series SIP phones and endpoints. Designed with the user in mind these phones offer executive appeal, showing off sleek silver accents surrounded by a sturdy, crisp black frame and handset.View the entire Arcata SIP Endpoint series here.
VCSe 500 Options
VCSe 500 supports a wide array of applications to complement the most demanding communication requirement. From voicemail to contact center and everything in between, VCSe 500 applications have you covered. Voicemail
As you know, voicemail isn't just "voicemail" anymore. Today's voicemail applications support everything from find me/follow me routing to group mailboxes to advance call screening, and much more. Teltronics’ VCSe 500 voicemail application is no exception. We can even offer voice recognition capabilities for those who desire it. Unified Messaging
When it comes to advanced Unified Messaging features, VCSe 500 is ready. Supporting features such as Presence Management, Screen Pops, Outbound Dialing from your Personal Information Management (PIM) application and Instant Messaging, we go above and beyond to make sure that "unity" is part of our Unified Messaging offering.
As you know, voicemail isn't just "voicemail" anymore. Today's voicemail applications support everything from find me/follow me routing to group mailboxes to advance call screening, and much more. Teltronics’ VCSe 500 voicemail application is no exception. We can even offer voice recognition capabilities for those who desire it. Unified Messaging
When it comes to advanced Unified Messaging features, VCSe 500 is ready. Supporting features such as Presence Management, Screen Pops, Outbound Dialing from your Personal Information Management (PIM) application and Instant Messaging, we go above and beyond to make sure that "unity" is part of our Unified Messaging offering.
Higher Ground Call Recording
Teltronics has been partnered with HigherGround for over 6 years to keep opportunities simple and affordable. We are the leading HigherGround distributor in the UK and have hundreds of installations and satisfied customers. Because we work directly with HigherGround at a manufacturing level, the integration to the VCSe product family is seamless and completely transparent. We are also able to offer recording functionality that can't be found anywhere else.
Teltronics has been partnered with HigherGround for over 6 years to keep opportunities simple and affordable. We are the leading HigherGround distributor in the UK and have hundreds of installations and satisfied customers. Because we work directly with HigherGround at a manufacturing level, the integration to the VCSe product family is seamless and completely transparent. We are also able to offer recording functionality that can't be found anywhere else.
