Maximizing the Return on Your Nortel IP Telephony Investment

Nortel IP Telephony products play a critical role in today’s world of business communications. Realizing the maximum benefits of IP Telephony, however, is a challenge in a converged environment where voice and data share the same infrastructure. In this webinar, you’ll discover how deploying proactive service level monitoring that provides end-to-end visibility into Nortel specific equipment as well as the underlying network infrastructure is an essential part of maintaining the availability and performance business users expect … and demand.

For more information and to register, click here.

Building a World Class Contact Center

In this first webinar, of a series, learn what it takes to deliver exceptional customer service in today’s highly competitive market. Whether you have 5 or 500 employees, every client interaction is an opportunity to build loyalty! So don’t miss this opportunity to improve your Contact Center and register today!

For more information and to register, click here.

Note: All webinars are at no cost. All times listed are Eastern Standard Time. Upon registration, you will receive an e-mail confirmation that contains webinar details and call information.